Fare types and ticket conditions
You can purchase either one-way or return tickets. A return ticket may be a combination of different price levels for each portion of the journey, as the price of the ticket depends on the number of passengers already on the flight at the time the ticket is booked. Later changing of tickets to a lower price level is not permitted. The price of a ticket purchased from the website includes a service fee of €10 per passenger (except domestic flights and tickets for infants).
|ESTONIAN AIR FLIGHTS|
|Refundability (only before first departure)||(except the service fee)||(except the service fee)||(except the service fee)||(except the service fee)|
|Refund fee||10€/per ticket||10€/per ticket||10€/per ticket||10€/per ticket|
|Rebooking fee (only before first departure)||75€/leg + fare difference||(if seats are available)||(if seats are available)|
|Name change (only before first departure)||75€/per ticket|
|EuroBonus points||min 500||min 500||min 750||min 1000|
|Seating||Eco class||Eco class||Flex class||Flex class|
|Advance seat reservation|
|Business Class Check-in|
|Fast-track security (selected airports)|
|Free baggage allowance (2)||Hand baggage only||1 piece||2 pieces||2 pieces|
|Additional piece before departure||40€||40€||40€||40€|
|Complimentary meal and beverages onboard|
|Ticket validity (months) from first departure||12 months from the date of the outbound flight||12 months from the date of the outbound flight||12 months from the date of the outbound flight||12 months from the date of the outbound flight|
(1) General name change rules apply for tickets with multiple Estonian Air flight legs (e.g. Vilnius-Tallinn-Brussels).
(2) Single piece must not exceed weight of 23 kg with Eco and Flex ticket, and 32 kg with Business ticket. Maximum size (length x width x height) per piece must not exceed 158 cm.
Infants (children up to 2 years of age)
Tickets for small children who are less than 2 years of age at the time of their flight and who spend the flight on their parent’s lap (without a seat to themselves) are charged at 10% of the adult passenger price.
Children aged 2-11
In the case of Estonian Air tickets, children between the ages of 2 and 11 (inclusive) receive a 25% discount on the basic adult passenger price (i.e. excluding airport taxes and the fuel surcharge). The chaperone service is obligatory for children aged 5-11 who are travelling alone. The fee for this service on domestic European flights is up to €70 one-way for max. two children from the same family, provided that the initial carrier is Estonian Air. If the journey involves flights operated by other airlines, we recommend that you check the information available on the website(s) of the relevant carrier(s), as the conditions for accepting unaccompanied child passengers on board can differ between airlines. (There may be no discounts, different age restrictions may apply, service fees may not be the same etc.) Contact Estonian Air Customer Care for more information.
Chaperone service for children up to the age of 15
The fee for the chaperone service on domestic European flights is up to €70 one-way for max. two children from the same family. In the case of intercontinental flights, please check the price list of the relevant carrier(s) and book a chaperone via their customer service.
Changing the date of your flight
To change the date of your flight, call the Estonian Air Customer Care hotline on 16 101. (Calls are charged at €1.50 plus your local operator’s connection fee.)
Calling from abroad, dial +372 640 1162.